Your account can receive mail under of names listed in your account.
PLANS & NAMES
Adding alternative names for one person
- You can add different names of yours (ex: maiden names) in all plans (including One-person Plan).
- You'll need to show us IDs of these names (even if the IDs are no longer valid).
- Contact us to add your alternative names to the account.
Adding other individuals' names
Except for One-person Plan, you can add UNLIMITED individual names under your account.
Adding names of a deceased family member
Add the name to your account, and provide us the death certificate as 01 ID and a notarized form 1583. You can add a deceased family member's name to your form 1583.
Adding companies' names
To use receive items under a business name, you'll need to add a business name to your account.
ADDING ACCOUNT NAMES
1. Log In To Your Account, click "ACCOUNT & PREFERENCES" > Account Names
2. Click "Add New Account Name"
Fill the name, select type of users, add notes, and upload 2 IDs for the person.
- Type of users: Spouse, Minor Child, Deceased/Estate, Reject: Return to Sender, or Other.
- Verify user IDs: We need one ID to process your shipments for all carriers except for USPS, which also requires a second ID.
VERIFYING NEW NAMES' IDENTIFICATION
Acceptable IDs for individuals
- At least one ID must have a photo of the applicant
- At least one ID must verify the home or business address
- ID's lacking both a photo and address are not acceptable.
ID's that are acceptable:
- Valid driver’s license or state identification card (not a driver's license)
- Armed forces or government identification card
- Passport, alien registration card, or certificate of naturalization
- A Current lease, mortgage, or deed of trust
- Voter or vehicle registration card
- Home or vehicle insurance policy
- School ID
- Work/Corporate ID
ID's that are NOT acceptable:
- Social security cards
- Credit cards
- Birth certificates
- Utility bills
Acceptable IDs for businesses
You can use paperwork documenting their registration instead, but a Responsible Party name must be approved first.
Click "SUBMIT" after filling the information.
We will review the user IDs and get back to you within 01 business day.