What are the 400, 403, 404 errors?
- A 404 error is an HTTP status code that means that the page you were trying to reach on a website couldn't be found on their server.
- A 403 Forbidden error is an HTTP status code that means that accessing the page or resource you were trying to reach is absolutely forbidden for some reason.
- A 400 Bad Request error is an HTTP status code that means that the request you sent to the website server, often something simple like a request to load a web page, was somehow incorrect or corrupted and the server couldn't understand it.
Here are some things you can try before contacting us:
1. Check for errors in the URL. Make sure the URL was not typed wrong and does not have a specific kind of mistake in it, like a syntax problem. Specifically, check for extra, typically non-allowed, characters in the URL like a percentage character. While there are perfectly valid uses for something like a % character, you won't often find one in a standard URL.
2. Clear your browser's cookies, especially if you're getting a Bad Request error with a Google service. Many sites report a 400 error when a cookie it's reading is corrupt or too old.
3. Clear your browser's cache. A cached but corrupt copy of the web page you're trying to access could be the root of the problem and it's quick and easy fix and worth trying.
4. Search for the page from a popular search engine. It's possible that you simply have the entirely wrong URL in which case a quick Google or Bing search should get you where you want to go. If you do find the page you were after, update your bookmark or favorite to avoid the HTTP 404 error in the future.
5. Check the computer or internet connection: If the error is happening on nearly every website you visit, the problem most likely lies with your computer or internet connection. Run an internet speed test and check it with your ISP to make sure everything is configured correctly.